Mentions légales

This Legal Notice applies to the website ionotix.shop and is intended to provide users with information concerning the operation, use, publication, intellectual property, data protection, consumer rights, and technical platform of the website.

1. Website Identification

Website and commercial name:

ionotix.shop

Website contact email:

info@ionotix.shop

ionotix.shop is an online retail website offering products for purchase through an electronic commerce platform.

2. Website Operator

The website is operated under the commercial name:

ionotix.shop

Customer-service and general electronic communications may be directed to:

info@ionotix.shop

French law requires professional websites to make the operator readily identifiable and, depending on the legal form of the operator, to disclose information such as the legal company or proprietor name, registered or professional address, registration identifiers and other applicable business details.

The registered legal identity, registered office, SIREN/SIRET/RCS information, and VAT identification of the underlying operator are not stated in this draft because they were not provided and must not be fabricated.

3. E-Commerce Platform

The website uses the Shopify commerce platform.

Shopify provides technology used for website operation, shopping-cart functionality, checkout, store administration, and related e-commerce services.

For European Economic Area data-processing activities described by Shopify, the relevant Shopify entity includes Shopify International Limited, an Irish company. Shopify currently identifies its office for relevant merchant contractual purposes as:

Shopify International Limited
The Sidings, 4th Floor
Grand Canal Quay
Dublin D02 E7K8
Ireland

Shopify identifies the company as registered in Ireland under number 560279.

The inclusion of Shopify's information does not replace the legal obligation of the merchant operating ionotix.shop to disclose its own required business-identification information.

4. Website Access

Users may generally access the public portions of ionotix.shop without creating an account.

Access may occasionally be interrupted because of:

• Maintenance;
• Security updates;
• Technical failures;
• Hosting or infrastructure issues;
• Events outside reasonable control.

We do not guarantee uninterrupted availability of every function at all times.

5. Website Content

We make reasonable efforts to provide accurate and current information regarding products, pricing, availability, policies, and store services.

However, website content may occasionally contain typographical, technical, photographic, or other errors.

Where a material error affects an order, we will handle the matter in accordance with applicable consumer law.

6. Intellectual Property

Unless otherwise indicated, original elements of the ionotix.shop website may be protected under applicable intellectual-property law.

Protected elements may include:

• Store branding;
• Original text;
• Graphics;
• Page design;
• Logos;
• Promotional materials;
• Product presentation;
• Photographs owned or lawfully licensed by the operator.

Unauthorized reproduction, commercial distribution, systematic copying, or exploitation of protected website materials is prohibited except where authorized or permitted by law.

Third-party trademarks and content remain the property of their respective owners.

7. Hyperlinks

The website may contain links to external websites.

External websites are operated independently and may have different terms, privacy policies, security practices, and content standards.

ionotix.shop does not control all third-party content and is not responsible for third-party websites to the extent permitted by law.

8. Personal Data

Personal information collected through ionotix.shop is processed in accordance with our Privacy Policy and applicable data-protection law.

Questions relating to personal information may be sent to:

info@ionotix.shop

Individuals in France may have rights under the GDPR and French data-protection rules, including rights of access, rectification, erasure, restriction, objection, and portability where applicable.

9. Cookies

ionotix.shop may use cookies and similar technologies.

Certain technologies are necessary for functions such as cart operation, checkout, authentication, security, and customer privacy choices.

Non-essential cookies requiring consent under French rules should not be activated before valid consent has been obtained.

Cookie preferences may be managed through available privacy controls on the website where applicable.

10. Consumer Contracts

Purchases made through ionotix.shop are subject to the Terms of Service, Return and Refund Policy, Shipping Policy, and other information presented before checkout.

The applicable policies should be read together.

Mandatory French consumer rights prevail where a contractual clause provides less protection than required by law.

11. Right of Withdrawal

For qualifying distance purchases, French consumers generally have a 14-day statutory right of withdrawal, subject to exceptions established by law.

Detailed procedures are stated in our Return and Refund Policy.

12. Legal Guarantees

Applicable purchases may benefit from statutory consumer guarantees, including the legal guarantee of conformity and the guarantee relating to hidden defects.

These statutory guarantees are not replaced by our voluntary return arrangements.

13. Complaints

Customers should initially send complaints to:

info@ionotix.shop

To help us investigate, the message should include:

• Customer name;
• Order number where applicable;
• Description of the issue;
• Relevant supporting information.

We will make reasonable efforts to resolve legitimate complaints amicably.

14. Consumer Mediation

French professionals selling to consumers must generally provide the name and contact details of the consumer mediator with which they are affiliated, including on their website and consumer terms.

A mediator cannot responsibly be named unless ionotix.shop has actually joined, appointed, or become affiliated with the relevant approved mediation service.

Because no mediator information was provided, this Legal Notice does not falsely state an affiliation.

Before launching the store to French consumers, the operator should select an appropriately referenced consumer mediator and publish that mediator's real name, postal address, and website.

15. Governing Rules

Operation of the website and sales to consumers in France are subject to applicable legal requirements, including mandatory French and European consumer and data-protection provisions where applicable.

No provision in this Legal Notice is intended to waive a consumer right that cannot legally be waived.

16. Amendments

This Legal Notice may be updated to reflect:

• Changes in the website;
• Changes in business information;
• Changes in service providers;
• Changes in applicable legal requirements.

The latest version will be published on ionotix.shop.

17. Contact Information

For general questions, customer-service requests, privacy requests, policy questions, or legal communications relating to the website:

ionotix.shop
Email: info@ionotix.shop